The three codes on a SNOW account
Each code comes from a different place. Mix them up and you will type the wrong one into the wrong box, so tell them apart first.
| Code | Digits | Where it comes from | When you enter it |
|---|---|---|---|
| Authenticator code | 6 | An app such as Google Authenticator, linked by scanning a QR code in Settings › Security | Every login once two-factor is on |
| Recovery code | 8 | The backup for two-factor; accepted at login in place of the app code | When you can’t use the authenticator app |
| Telegram code | 6 | Sent by the bot to accounts linked to Telegram | When you confirm through Telegram |
If you forget your password, the 6-digit code arrives through whichever you linked: authenticator app, email or Telegram. With none of them linked, the only route left is a 1:1 enquiry to support.
Right after sign-up
- Check the address. The address bar should read
snsn1.com. Every step below only counts on the real site. - Turn on two-factor. In Settings › Security, scan the QR code with an authenticator app and enter the 6-digit code it shows.
- Write down the recovery code. Keep the 8-digit code on paper or in a password manager. Kept only on your phone, it disappears with the authenticator app if the phone is lost.
- Link Telegram (optional). If you use Telegram, linking it in Settings › Security adds a second way to receive codes from the bot.
- Set limits. Not security, but worth doing at the same time. Lowering a deposit, wager or loss limit applies at once; the rules are in the terms summary.
Password resets and the 24-hour hold
Set a new password through “Forgot password?” and bank and crypto withdrawals are held for the next 24 hours. The screen shows when the hold ends, along the lines of “for your security, withdrawals are held until (time)”, and suggests contacting support if it is urgent.
| When | What the screen shows |
|---|---|
| Straight after the reset | You can log in with the new password; the hold starts and its end time is shown |
| During the hold | No bank or crypto withdrawals |
| After 24 hours | The hold lifts once the time shown has passed |
It appears designed so that someone who changes your password can’t empty the account straight away. The flip side is that a hurried reset makes you wait a day too, so if a withdrawal is coming up, put the reset off.
Fake addresses and requests for codes
Three routes deserve the most care.
- Look-alike domains. A page can be copied exactly, but a domain can’t. Be suspicious of a changed letter, an added hyphen or a short link. How to tell is under six ways to tell the real address.
- Someone asking for a code. Whoever they say they are, don’t give out an authenticator or recovery code by message or text. Codes are for you to type into the login screen yourself.
- “New address” messages. If someone sends a link saying the address has changed, don’t tap it. Go in through the address you already know and check inside the site.
When we checked, the only support channel running was the 1:1 enquiry inside the site; Telegram support was “opening soon” and live chat and email “coming soon”. So be all the more careful with anyone who contacts you first from outside the site claiming to be support.
On a shared device
- Tick “Keep me logged in on this device” only on a device that is yours alone.
- When you finish, log out and then press “Clear cookies & cache” at the bottom of the sidebar. It clears leftover sessions from inside the site.
- On a shared device, decline the browser’s offer to save the password.
What other members can see
Your nickname is shown where other members can see it, such as the VIP leaderboard. If it matches your username, you have published half of your login. Pick a nickname that doesn’t overlap with your username, real name or Telegram handle.
When you share a screenshot with anyone, cover the username, nickname and balance. The screen images on this site are masked in the same places for the same reason.
If you think the account is compromised
- Go to the real address yourself and change the password in Settings › Security. If you can’t log in, use “Forgot password?”; the 24-hour withdrawal hold will then apply.
- If two-factor was off, turn it on now and write down a fresh recovery code.
- If you used the same password elsewhere, change it there too.
- Tell support through a 1:1 enquiry, with the date, time and what looked wrong. Replies appear inside your account.
Menu names and on-screen wording here are as they appeared on 2 November 2026. If the site has changed since, follow what the screen says.